Q. What is a major advantage to using a sourcing company to help US OEMs with having manufactured goods produced in China?
A. The consolidation of multiple skills in executing procurement, quality manufacturing and logistics under one roof is why.
To do so with a higher level of performance and efficiency, Freyr Facilitators uses Unified Communication as a Service (UCaaS) software to manage projects. Freyr has partnered with MOXO UCaaS software to create a workspace for each unique project. Collaboration via the portal is securely accessible by all parties involved upon the establishment of the project. All communications including Emails, text messages, video, and phone-based conferences are facilitated by the project portal. Document sharing and task assignments are created and monitored by all concerned by completing the workflow in plain sight.
Unified Communications as a Service (UCaaS) is a cloud-delivered unified communications model that supports six communications functions: Enterprise telephony. Meetings (audio/video/web conferencing) Unified messaging. Instant messaging and presence (personal and team).
Freyr’s implementation of MOXO UCaaS takes fragments of project-related information being stored at multiple locations and consolidates them into a universal project folder.
Looking at the Freyr Success Cycle, one can see that multiple disciplines are required to execute the sourcing of goods for US companies from China. Because this involves many entities, Freyr plays the project management role and MOXO allows for all involved to stay engaged.
Advantages of the Freyr/MOXO system:
- Streamlined Communication: MOXO collaborative workflow enables seamless communication between Freyr Facilitators, their clients, and suppliers. It integrates various communication channels, such as voice, video, instant messaging, and conferencing, into a unified platform. This streamlines communication, improves response times and enhances collaboration among all stakeholders.
- Enhanced Collaboration: Freyr Facilitators can foster collaboration between team members, clients, and suppliers. Features like real-time messaging, file sharing, and video conferencing facilitate effective collaboration, enabling everyone to work together efficiently, resolve queries, and make informed decisions quickly.
- Improved Efficiency and Productivity: By centralizing communication and collaboration tools in one platform, MOXO boosts efficiency and productivity. Freyr Facilitators can eliminate the need to switch between different applications or platforms, reducing time spent on managing multiple tools and enhancing workflow efficiency.
- Cost Savings and Scalability: The platform offers cost savings to Freyr Facilitators by eliminating the need for expensive on-premises communication infrastructure. As a cloud-based solution, it reduces capital expenses and ongoing maintenance costs. Additionally, UCaaS allows for easy scalability, enabling Freyr Facilitators to add or remove users and features as their business requirements evolve.
- Flexibility and Mobility: The MOXO service empowers Freyr Facilitators to work from anywhere and on any device. This flexibility and mobility enable remote collaboration with clients and suppliers, regardless of their geographical location. It supports flexible work arrangements, enhances responsiveness, and improves customer service.
“Implementing MOXO software has revolutionized how we manage projects and communicate with our project partners. With a unified platform for communication and collaboration, our team is more connected, responsive, and productive. We can seamlessly interact with our clients and suppliers, ensuring effective project management and streamlined operations. MOXO has become a vital tool in our business strategy, enabling us to provide exceptional service and deliver value to our customers.”
Mike Hotchkiss, Freyr Facilitators
UCaaS is an innovative tool for businesses. It is acknowledged as the next biggest step in communication enhancement between businesses and is part of the revolution of improvements, along with generative AI, that will change the way things are done. Freyr is pleased to be an early adopter of the technology and our customers will be glad we did.
Learn more about Freyr Facilitators
Check out MOXO UCaaS software
